Can't find the real pain of the key customer? There's a Silo effect in the organization ? Zombie culture?
We understand all customers' related problems, Join JCXO CX design workshop, explore a new CX strategy, even expand to a new biz model.
JCXO could help you....
How to build a good eagle view of corp digital plan?
How to integrate a digital strategy with company's goal?
360 degree full view to integrate Martech with corp goal & talents seamlessly
JCXO could help you....
How to jump into the Global ecommerce Marketplaces
without conflicts ? Should I have a DTC or Amazon brand store?
A objective outsider view to help a corp to assess ecommerce adaptation, 4P combination.
JCXO could help you....
JCXO Services
Drop your ego, put yourself in customers' shoes ; optimize brand's service and business model by all means.
JCXO
Consultancy
A Corp Innovation = f (CX, BI, DT)
** CX: Customer Experience ; BI : Business Intelligence ; DT : Data Technology
A marvelous business innovation needs to be guided
A fabulous product or service needs to be designed.
JCXO consultancy introduces a systematic and well organized service design(SD) methodology to
co-create with in-house talents, the goal is to help corporate to look for customers' insights, then, come out an innovation and lift the customer experience(CX).
The approach is through a hands-on workshop to inject SD mindset into the whole organization and make SD become a regular daily operation.
Read the global success cases or watch a "what & how-video". Even just contact us NOW easily!
Reserve a seat for future innovation and value upgrade!!